Scurri adds what3words location tech to make front door delivery seamless

Scurri announces partnership with what3words at Deliver event, allowing frictionless experiences for delivery customers and carriers.

Scurri, the Irish software provider that connects and optimises the eCommerce ordering, shipping and delivery process, is delighted to announce its partnership with what3words, the UK based proprietary geocode system company designed to provide more accurate location information. Scurri and what3words will formally announce their partnership at Deliver, which takes place today and tomorrow in Amsterdam. Both companies will be in attendance at this event, alongside other leaders in the e-commerce and logistics space. 

This partnership will allow carriers on the Scurri platform to deliver online orders to unique three word addresses generated by what3words, creating a seamless, secure, and transparent service for Scurri’s clients.

The integration aids in helping carriers locate exactly where the customers are, no longer relying on street addresses alone. Having the same accuracy levels as that of GPS coordinates, what3words adds another layer of security to Scurri’s service. 

what3words is a location technology that has divided the world into a grid of 3-metre squares and labelled each one with a unique and random combination of three words, creating a what3words address. Every entrance worldwide has its own individual address, not exclusive to front doors but to apartment blocks and office spaces. It’s crucial to know exactly where a package should be dropped off and what3words provides a more seamless and accurate way of locating addresses. 

Street addresses are not unique in the UK – for example, there are over 790,000 roads with names in England, Scotland and Wales, but only a fifth of these roads are called “Something Road”. Other street names include Avenue, Close and Drive, causing confusion for carriers when completing deliveries. Additionally complications arise in the case of duplicated addresses and inaccurate zip codes – what3words addresses, on the other hand, are all unique to avoid confusion. 

Scurri is a Delivery Management platform that connects and optimises the online ordering, shipping, and delivery process for online retailers. Scurri adds value at multiple stages along the eCommerce journey: from helping get the purchase over the line in the basket, to selecting the most effective delivery option for each package, creating accurate labels, tracking the packages, and running analytics to deliver insight to support process improvement. Since conception, Scurri has always looked to technology and innovation to improve upon the experience they can give clients, and the partnership with what3words is another step forward. 

“The post-purchase process is one of the most important aspects of a customer experience, and delivery is the stage where processes, unfortunately, may go awry, causing frustration and confusion for both the carrier and the customer. While ecommerce is booming, it is an anxiety that many shoppers face, that their package may get lost along the way. what3words gives Scurri’s businesses an added layer of protection, helping provide the best customer service possible,” commented Rory O’Connor, CEO and founder of Scurri. 

Chris Sheldrick, Co-founder and CEO of what3words adds: “As online shopping continues to gain pace, so does the expectation for precise and smooth deliveries. With what3words, Scurri can offer its retailer partners, their carriers, and its customers an unparalleled experience. Carriers can better optimize routes, find customers first time and cut out the inefficiencies that create surplus emissions in the last mile.”

About Scurri

Scurri provides a Delivery Management platform that connects and optimises the online ordering, shipping and delivery process for online retailers. Scurri is an Irish company, which has recently announced a €9 million investment to accelerate growth in the European markets. This brings the Wexford-based company’s total funding to €15.3 million to date. Fuelled by the growth in online shopping in the UK and Ireland, the company has opened offices in London, and the Scurri technology now manages in excess of 100 million parcel deliveries annually for eCommerce merchants including eBay, Everything 5 Pounds, Vision Direct and Bulk Powders to name a few and are integrated with delivery partners such as UPS, Royal Mail, An Post, DHL, TNT, DPD, Yodel, Evri and many more.

CEO Rory O’Connor will be available for comment on this partnership at Deliver, at the Scurri booth (no. D35). Please contact us directly if you are interested in speaking to either spokesperson.

About what3words

Co-founded in London in 2013 by Chris Sheldrick, what3words is the simplest way to talk about location. The system covers the entire world, never needs updating, and works offline. A what3words address is a human-friendly way to share very precise locations with other people, or to input them into platforms and machines such as ride-hailing apps or eCommerce checkouts. It is optimised for voice input and contains built-in error prevention to immediately identify and correct input mistakes.

The free what3words app, available for iOS and Android, and the online map enable people to find, share and navigate to what3words addresses in 51 languages to date. Millions of what3words addresses are in use around the world, with thousands of businesses using them to save money, be more efficient and provide a better customer experience. what3words is integrated into apps, platforms and websites, with just a few lines of code. Products are available for free or for a nominal fee for qualifying NGOs. Its partners include Mercedes-Benz, Triumph Motorcycles, Premier Inn, the AA and many emergency services across the world.

what3words has a team of over 150 people, across offices in the UK, USA, Germany, India and Mongolia. The company has raised over £100 million in capital from investors such as Intel, Ingka (Ikea), Mercedes-Benz, Aramex, Deutsche Bahn, Subaru and Sony Innovation Fund.