Whistl is the UK’s leading logistics company, uniquely helping businesses effectively manage their eCommerce supply chain. We provide competitively priced solutions across Business Mail, Parcels, Fulfilment, Contact Centres, Product Sampling and Doordrop Media both in the UK and internationally.
Trusted by 2,000+ large and small businesses, we manage over 3 billion eCommerce and mail items every year through our UK-based locations and fulfilment centres. Supporting businesses to achieve targets through our range of delivery management and customer service solutions.
Our mission is to grow by doing a great job, with can-do people working efficiently to deliver exceptional services to our customers.
Whistl’s Services:
Parcel Delivery Management:
Supporting businesses by collecting, sorting, and managing the journey of their eCommerce items through to delivery using a range of carriers.
Our parcel carrier management services provide one point of contact for a range of services. With smart technology and proactive customer services solutions, we help support eCommerce businesses deliver items to their customers, first-time.
International Services:
With a broad range of UK and International carrier partners, we have strategic relationships with sea and air agents to provide faster and smarter import or export delivery solutions.
With the benefit of a site close to Heathrow (which acts as our ‘international gateway’ for mail and parcel services), we offer seamless custom clearance and delivery management services for customers that operate internationally.
Mail Delivery Management:
As the largest Down Stream Access provider in the UK, we provide high-quality services within business mail, by collecting, sorting, and processing over 50% of the UK’s bulk business mail.
We offer a range of sorted, unsorted and hybrid mail services.
In addition, our experienced team at Posthub provides consultative hands-on support for impactful direct mail campaigns, which also includes data cleansing services.
Fulfilment:
With a combined capacity of approximately 1.5 million square feet across multiple sites, we provide a high-quality, seamless eCommerce experience from the first click to final delivery.
Our multichannel fulfilment services allow you to grow your business even further, by managing all your fulfilment requirements across consumer, wholesale, and business- to-business fulfilment.
Contact Centres:
With 3 dedicated contact centre locations across the UK and more than 500 seats, we provide tailored solutions for all your customer service needs.
Whether it be a dedicated team for all enquires, live chat management or to help manage peak periods, outsourcing your customer services to Whistl could be the solution.
Print Media and Sampling:
Doordrop Media is a cost-effective media choice which can be applied nationally, regionally or locally. Our range of services across distribution and sampling, allows us to offer targeted and intelligent solutions to help reach 29 million households.
In combination with Relish, we have access to key product sampling channels, to make your campaign work harder and reach key audiences. We have a talented team on hand to discuss brand partnerships, marketing strategy, social media and even sampling fulfilment.
