parcelLab are specialists in post-purchase communication. Their solution for intelligent delivery monitoring and automated customer communication serves more than 350 online retailers (including Lidl, Eve Sleep, Equip4Work & Thomann) across 32 countries – regardless of logistics service providers. With their solution, retailers can identify customer-relevant events or delivery deviations and link them to branded and automated customer communication via relevant channels such as e-mail, SMS, Facebook or the retailer app.
91 Wimpole Street, London W1G 0EF, UK
91 Wimpole Street London England W1G 0EF GB