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Author:
Paul Laville
How great is your Customer Complaints Procedure?
How to Sell Extended Warranty: 3 Golden Rules
How to Treat Time wasters in Your Stores
Showing Your Assets
And So This is Christmas…
Sales is Sales is Sales
“People Buy From People”
I don’t need training. I know how to do my job
Lights! Camera! Action!
5 Easy Ways to Make Your Staff Training Programme More Effective