Operations Experience provider, parcelLab, debuts in FT1000: Europe’s Fastest Growing Companies


parcelLab, global Operations Experience leader, has been named by the Financial Times as one of Europe’s Fastest Growing Companies.

Headquartered in Munich and with offices in London, Paris and New York, parcelLab bring customers and the brands they buy from closer together, with relevant information and personalised communication at every step of the way. Through parcelLab’s solution, brands can turn their customers into loyal advocates and customers feel like every shopping experience revolves around them.

Debuting at number 75 in the newly published FT1000: Europe’s Fastest Growing Companies of 2021, parcelLab was also the 22nd fastest growing German company.

Compiled alongside Statista, the FT1000 list highlights Europe’s companies with the highest organic revenue growth between 2016 and 2019. parcelLab saw an absolute growth rate of 1,529.4% across these three years. Technology remains the most represented industry in the FT1000 list, and parcelLab ranks 24th within the Technology sector.

Since launching in 2015, parcelLab has grown from a team of three to over 100 employees worldwide. They’ve successfully raised two funding rounds and more than doubled their revenue in 2020. As Europe’s leading provider of Operations Experience technology that simplifies data to create better experiences, parcelLab works with over 500 global brands, including Farfetch, Ikea and Nespresso.

parcelLab Tobias Buxhoidt, CEO and Founder of parcelLab commented:

“We’re thrilled to be recognised by the Financial Times as one of Europe’s fastest growing companies. It’s a testament to the hard work put in by the whole parcelLab team and to the space that we are operating in.

2020 was a turbulent time for retailers globally, and solutions such as ours help brands differentiate themselves and create the experiences online that their customers have come to expect. Communication has never been more important and parcelLab enables brands to deliver this.

This listing comes at an important time for parcelLab as we ramp up our global expansion and launch new products in 2021. We’re excited to see what the future holds and how the demand for a seamless operations experience continues to build.”

parcelLab has also recently been named in CB Insights Retail Tech 100 including start-ups that are reimagining the retail experience.

About parcelLab

Think of the last thing you bought online… What was the experience like? Did the retailer send you shipping comms? Was the return easy and you received the proactive updates?The likelihood is the answer is no!

That’s where parcelLab comes in…

We don’t do out-of-the box solutions. We transform complex operational data into better customer experiences and empower brands to deliver end-to-end real-time communication that embodies their identity and complements their business goals.

In other words, our advanced data platform can be fully customised to suit you. Together we’ll work to create impressive customer-focused experiences that manage expectations, build trust and prolong engagement.

A 100-person strong team across Munich, Paris, London and New York, we’ve partnered with 150+ carriers worldwide – this gives us invaluable access to shipping data. It’s this that sets us apart and enables us to deliver truly tailored experiences for our 500+ global customers.