2020 Global Ecommerce Report

Global ecommerce report

At RetailX, we are dedicated to demystifying the complexities of the multichannel retail and ecommerce landscape. 

Using an amalgamation of performance data, competitor perspectives and detailed analysis, RetailX gives retailers the power of information they need to outmaneuver the competition, build a profitable business and ultimately thrive in success. 

The 2020 Global Ecommerce Report is the newest addition to our family of research papers, providing a privileged insight into the state of ecommerce across 34 different countries around the world. 

Now FREE to all retailers (usually €999.00), worldwide success is at the click of a button

You will have access to a wealth of information, guaranteed to give you the upperhand in global ecommerce; including Covid graphics, marketplaces around the world and international internet usage.

Here’s a sneak peak at some of the key findings: 

Covid-19 and beyond

The report arrives at the end of an extraordinary year for ecommerce, which was of course characterised by the disquieting news of the outbreak of the Covid-19 pandemic. Inside the report, we delve into the implications of the virus on the retail industry specifically, and give a clear illustration of the accelerated changes that have occurred as a result. Most markedly, our collated data shows that the number of older online shoppers has skyrocketed – with 11% of consumers aged 55 and over in the United States shopping online for the first time in March 2020. A further 93% of Chinese consumers in the same age bracket said they intended to purchase online even after the lockdown restrictions were lifted. 

Download the full report for further findings on global ecommerce trends so you can stay in the know and secure the success of your business. 


Beyond Coronavirus, we take a look at leading marketplaces – Amazon taking the crown as most popular with 82% of UK shoppers agreeing it was their port of call. Our research shows it is currently outperforming Google (68%), eBay (49%), Facebook (22%) and retailers’ own websites (46%). 

In China, marketplaces are starting to dominate the region’s enormous ecommerce market. 

In fact, Chinese ecommerce is worth some $2.09tn (RMB14.440tn) in 2020, which is an increase of 16% on 2019. Latin America is also seeing strong consumer interest, despite 

its volatile economic situation, research suggests that ecommerce sales will grow by 19.4% to $83.63bn. 

The Different Internet Ages of Countries & Regions

The Coronavirus pandemic has accelerated and heightened the use of ecommerce, shining a light on just where the advanced ecommerce – and particularly m-commerce – markets actually are.

This section of the report examines the extraordinary rise in data connectivity in Africa, with 73% of countries now offering 4G services and how this has given a new lease of life to its ecommerce market. We also discuss how China, the leading ecommerce market (worth an estimated $5 trillion), is revolutionising their economy and embracing new payment methods such as Wechat Pay and Airpay. Further, 92% of the Chinese population agreed that these platforms were their favourite means of payment. 

And more! 

If that wasn’t enough, we have exclusive interviews with retail professionals from around the world. Expect detailed discussions about key issues that will affect the sector in future years: from the urgency of sustainability to the way that governments struggle to regulate the biggest technology companies.
Download The 2020 Global Ecommerce Report now and commence your journey to global ecommerce success.

Credit: RetailX